This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people who use our app?
When installing the SafeBanker or SafeResource app, you will be asked to log in using an account created by your employer. Your employer has already provided us with your name, corporate email address, and phone number. We will ask you to re-enter your phone number for confirmation purposes after login.
When do we collect information?
- We collect your latitude and longitude information when you perform an action in the app, such as starting or ending a timer, or making a call.
- We collect audio/video and/or text messages during calls that you initiate within the app.
- We collect your mobile device’s unique ID for security purposes (to prevent account takeover from another device) and for sending mobile push notifications.
How do we use your information?
We may use the information we collect from you in the following ways:
- To provide responding services with the information required to handle your SafeBanker/SafeResource call.
- To provide your employer with information about the times and locations of actions performed in the app.
- To inform you of critical updates to the SafeBanker/SafeResource apps which may be necessary in order to continue to use the apps.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, who are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Transport Layer Security (TLS / SSL) technology and is stored in encrypted formats using industry standard full-disk encryption, and all servers are regularly scanned and monitored for vulnerabilities and malware.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
How can you delete your information?
Your account for SafeBanker/SafeResource was created for you by your employer to use our services in the course of your employment. If you wish to remove your account, contact your employer and/or your dealer to request account deletion.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include Emergency Service providers and the alarm monitoring stations that are contracted to service your calls, so long as those parties agree to keep this information confidential as required by law. We may also release information when its release is required to comply with the law, enforce SafeBanker/SafeResource app policies, or protect ours or others’ rights, property, and/or safety.
We may provide your information to Apple and/or Google solely for the purpose of delivering mobile push notifications within the app.
Third-party links
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
- Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
- You will be notified of any Privacy Policy changes: notice posted on this page.
- You can change your personal information by updating your profile in the SaferMobility Caller app.
CCPA (California Consumer Privacy Act)
CCPA is a law passed by the state of California which mandates how businesses must handle the personal data of their customers.
While we are not legally required to be CCPA compliant, we voluntarily comply with the following CCPA rules:
- We inform users what personal information about them is collected and how it is used/shared.
- Users may request (through their employer and/or dealer) a complete record of all personal data we have collected about them.
- We allow users to request deletion of their personal information, except as required for the reasonable operation of the services we are providing to you and your employer and/or to comply with other legal obligations.
- We do not sell personal information, so not opt-out is required.
- We do not discriminate against users who have exercised their CCPA rights.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify users by email.
- We will post a notice on our website.
The Individual Redress Principle requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
Messages we send are not commercial/marketing email, and are therefore not covered by the CAN-SPAM act. Nevertheless, we do comply with relevant parts of the CAN-SPAM act as best-practices:
- Not use false or misleading subjects or email addresses.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] and we will promptly remove you from ALL correspondence. However, please not that any Public Safety Answering Point (PSAP) which already has your information (if you have made an Emergency Call which they received) may contact you independently from us.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Last Updated 2024-05-13